– Civil liability of the carrier;

– Insurance;

– Assistance in licensing for ground handling, air carrier and air work activities, data protection, passenger complaints, certifications and technical aspects, aircraft registration, noise and safety;

– Matters relating to airport charges, commission disputes on travel agents, passenger complaints (for baggage damage, delays, flight cancellations) and accidents;

– Miscellaneous commercial contracts, such as code share agreements, provision of ground handling services, charter travel agreements, contracts with travel agents and frequent flyers;